Privacy Policy

Effective Date: [Insert Date]

Vivaswan Adventures (“we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, services, or communicate with us in any way.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address, postal address, and identification documents (if required for bookings).
Booking Details: Travel dates, destinations, accommodation preferences, number of travelers, etc.
Payment Information: Billing details and payment method (processed securely via third-party payment gateways).
Usage Data: IP address, browser type, device information, and pages visited on our website.
Communication: Any queries, feedback, or communication you have with us.

2. How We Use Your Information

We use the collected data for the following purposes:

To process bookings and provide travel services.
To send confirmations, itineraries, updates, and customer support.
To improve our website and services.
To respond to inquiries and resolve issues.
To send occasional promotional offers (only if you opt in).

3. Sharing of Information

We may share your information with:

Service Providers: Hotels, transport companies, and activity partners for booking purposes.
Payment Gateways: For secure transaction processing.
Law Enforcement: If required by law or legal process.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purpose it was collected for, including legal and accounting requirements.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

6. Your Rights

You may request:

Access to your personal data.
Correction of incorrect or outdated information.
Deletion of your data (subject to legal obligations).
Opting out of marketing communications.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this policy or our data practices, contact:

Vivaswan Adventures
Babeli, Tehsil Kullu, District Kullu
Himachal Pradesh INDIA 175138
Email: info@vivaswanadventure.in
Phone: +91 80916-90100